Last Updated: January 12, 2024

This Privacy Policy is drafted in compliance with the obligations set forth in Articles 13–14 of Regulation (EU) 2016/679.

We collect, store, and use personal data that you provide directly when you browse our website, confirm the purchase of one of our services, subscribe to our newsletter, or contact us.
If you are under 13 years of age (USA) or under 16 years of age (EU and elsewhere), please obtain the consent of a parent or legal guardian before submitting your personal information to this website. If we have reason to believe that one of our users is a minor and that we have obtained their personal data without the required consent, we will delete such data within a reasonable period of time.

Data We Collect

The data we collect include:

• Your name, email address, postal code, country, language preference, IP address, and any other information you share when filling out the contact form or purchasing a service.

• Details of each transaction carried out on our website, including amount, currency, and payment method. We do not store your credit card or bank account details: payments are handled by external services acting on our behalf.

• Responses to optional surveys or questionnaires that we may ask you to complete.

• Support requests you send us via email or a dedicated form.

• Login credentials to your website, necessary to provide the purchased services.

• Other information voluntarily submitted through a form on the website or shared by contacting us.

Data We May Collect

• IDs of your social media accounts and information shared with us through those accounts.

• Third-party authentication status if you visit the website from a mobile application (for example, whether you are currently logged in to Facebook or other social media accounts).

• Data relating to the opening of our emails or clicks on links contained in our emails.

• Copies of your website for backup purposes.

Data We Collect From All Visitors

• Technical information about website usage, browser type and version, operating system.

• IP address.

Legal Basis for Processing Your Data

When we process your personal data for the purposes described in this Privacy Policy, we rely on one or more of the following legal bases:

• Consent: we request your consent to use your data, to send you details about our offers, and for targeted advertising and profiling.

• Contractual necessity: when you enter into any type of contract with us, your personal data will be processed for service-related purposes.

• Legal obligations: where strictly necessary, we will process your personal data to comply with binding legal or tax obligations.

How We Use Your Data

We use the personal information we collect to provide the requested service, innovate our technology, and optimize your browsing experience.

We use your personal information to:

• Deliver the purchased services.

• Send you information about our work through any channel you have consented to: email, phone/SMS, and/or social media messaging.

• Provide information and facilitate sharing on social networks.

• Create targeted marketing campaigns to promote our work.

• Verify your identity and send you an email thanking you for purchasing our service or subscribing to our newsletter.

We may use the personal data of all website visitors to:

• Administer and improve the website and optimize its infrastructure.

• Analyze how you use the website using tools such as Google Analytics and other tools to help us test content performance and site functionality, understand traffic patterns, and identify potential issues.

• Improve communication by recording interactions made on the website, via email, and on social networks.

Please note that when you purchase a service or perform an action on this website, a virtual user profile is created for you. Through this profile, you can update your personal data and preferences.
This profile allows you to manage services, personal data, and order history.

How We Share Your Information

We do not sell your personal data and share it only with the parties described below, as required by law or with trusted third parties with your permission.

• Collaborators and employees: our collaborators or employees may have access to contact data, including name, email address, phone number, social media profile IDs, and website login details required for the requested service, in order to contact you regarding a specific service. They may contact you directly or through a third-party contact tool managed by our company.

• Service providers: we work with service providers, including database administrators, cloud computing services, help desk services, advertising services, data analysts, and password management services. These providers are contractually bound to ensure maximum confidentiality and are not authorized to use or disclose your personal data except as necessary to provide their services.

• Payment system providers: when you purchase a service, we work with PayPal, Stripe, Mollie, and others to process credit card transactions and other payment methods. These payment systems will store some of your personal data. Please refer to their privacy policies for more information on how they use your personal data.
  If you purchase a renewable subscription service, payment data will be stored within the selected payment system, and you will explicitly grant permission for recurring payments. We do not store your credit card number or bank account details. Payment preferences can be modified from your profile page.

• Marketing: based on your use of this website, we may use cookies to direct you to other services on Facebook, Google, or other online services. You can obtain further information about our Cookie Policy and manage your cookie settings by contacting us directly.

• Affiliated third parties: in the future, we may transfer your personal data to third parties following a merger, acquisition, reorganization, or similar transaction.
  We will continue to ensure the confidentiality of personal data and will inform you before transferring it. If material changes occur in relation to the processing of your personal data, we will inform you and give you the opportunity to consent to such changes.

• Protection: we will share personal information with companies, organizations, or individuals outside our company if we believe in good faith that access, use, retention, or disclosure of personal data is reasonably necessary to detect or protect against fraud or security issues, enforce our terms and conditions, comply with any legitimate request from authorities or court orders, defend against legal claims, or protect our legal rights or safety.

How We Protect Your Data

Your data may be transferred to and stored abroad.
We adhere to industry-standard practices, such as firewalls and encryption, to safeguard your personal data from unauthorized access, alteration, disclosure, misuse, or destruction. The transmission of payment details and other personal data is handled through secure and encrypted connections.

We retain personal data for as long as necessary for the purpose for which it was collected, unless otherwise required by law. If you request to stop receiving updates and other communications or to delete your data, we will comply with your request and retain only the minimum amount of information necessary to prevent fraud and ensure that you are not contacted again.

How You Can Update and Modify Your Data

If you are a registered user, you can review and update your personal data through your profile page.
For users in the European Union, the European Economic Area, and Switzerland, you also have the right to:

• Access your personal data;

• Obtain rectification or erasure of the data or restriction of processing;

• Object to processing;

• Data portability;

• Withdraw consent, where applicable. Withdrawal of consent does not affect the lawfulness of processing based on consent given before withdrawal. Withdrawal of consent includes the option to unsubscribe from our mailing list at any time or to contact us to request exclusion from our text messaging lists;

• Lodge a complaint with the supervisory authority (Data Protection Authority).

For your protection, we can only share and update personal data associated with the email address you use to submit your request, and we may need to verify your identity before doing so. We will respond to such requests within a reasonable timeframe. Please do not send sensitive personal data, passwords, or credit card details via email.

Links to Third-Party Websites

We may provide links to other websites. This Privacy Policy applies only to our website. We have no control over external websites and are not responsible for their content or privacy policies. We encourage you to read the terms of use and privacy policies of all third-party websites you visit via links on this site.

How You Can Unsubscribe

If at any time you wish to unsubscribe from our mailing list, you can do so using the “unsubscribe” link included in every email we send.

You may also delete your account from our website at any time by sending a request to the email address listed in the footer and in the contact section.
Requests related to data processing can also be submitted via the contact form available on the website’s contact page.

If you have any questions about this Privacy Policy, your personal data, or data protection on this website, you can contact us at the email address provided in the footer and in the contact section.